Privacy Policy

At CHICNARA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website [chicnara.com].

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you place an order, sign up for an account, or subscribe to our newsletter, we may collect:

• Your name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely through third-party payment providers)

b) Non-Personal Information

We may also collect data about your interactions with our website, including:

• IP address
• Browser type and device information
• Pages visited and time spent on our site
• Referring website or source

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill orders
• To provide customer support and respond to inquiries
• To send order updates, promotions, and newsletters (you can opt-out at any time)
• To improve our website and personalize your shopping experience
• To prevent fraud and unauthorized transactions

3. How We Protect Your Information

We take security seriously and implement industry-standard measures to protect your data:

• Secure Socket Layer (SSL) encryption for payments
• Firewalls and access controls to protect stored data
• Third-party security audits and monitoring

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Payment processors to handle transactions securely
• Shipping companies to fulfill your orders
• Law enforcement if required by law or in cases of fraud prevention

5. Cookies & Tracking Technologies

We use cookies to improve your browsing experience. Cookies help us:

• Remember your preferences and shopping cart items
• Analyze site traffic and user behavior
• Provide personalized recommendations

You can disable cookies in your browser settings, but some site features may not function properly.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal data.

7. Your Rights & Choices

You have the right to:

• Request access to your personal information
• Request corrections or updates to your data
• Request deletion of your data (subject to legal or contractual obligations)
• Opt out of marketing emails at any time by clicking "Unsubscribe"

8. Children’s Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date.

10. Contact Information

If you have any questions or concerns about our Privacy Policy, contact us at:
📧 Email: support@chicnara.com
📞 Phone: 03343505703